A complaint to the Overseas Pakistanis Commission
To the Punjab Commission, about a government office. Built from your answers to the six questions, or from blanks. It warns about court cases and false papers.
A starting draft. No lawyer has reviewed it. Have a lawyer in Pakistan read it before you sign or send it.
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The paper as it reads now
Complaint to the Punjab Overseas Pakistanis Commission
To: The Commissioner, Punjab Overseas Pakistanis Commission
From: your full name
CNIC or NICOP number your CNIC or NICOP number
your address abroad
Contact: email or phone
Subject: Complaint about the government office over my property in Pakistan
I am an overseas Pakistani: a person of Pakistani origin settled in country (Punjab Overseas Pakistanis Commission Act 2021, section 2(k)).
I complain about the government office. I believe it is a Government Agency under section 2(h) of the Act.
The property
the property, as its papers describe it
What happened
what happened, in date order
What I ask
what you want the office to do
I ask the Commissioner to send this complaint to the government office for redressal, under section 7(1)(a) of the Act.
I have no case in any court on this matter.
Papers attached
papers attached, one per line
The copies I attach are true copies of my papers.
Signed by the complainant: signature
Name: your full name
Date: date
Place: city and country
Before you sign or send (notes for you, not part of the paper)
- If you have a court case on the same matter, speak to a lawyer first. Section 17 of the Act says no court will hear a case on a complaint the Commission is inquiring into. Read the step
- Send only true papers. Section 14(1) of the Act: a complaint on fake or forged papers can mean jail of up to six months, a fine of up to one million rupees, or both. Read the step
- UNCONFIRMEDNot confirmed: how to file, which papers to attach, whether the complaint must be signed before anyone, and whether there is a fee. The Act does not say. Check the Commission's own website or helpline before you send it. Read the step
A starting draft. No lawyer has reviewed it. Have a lawyer in Pakistan read it before you sign or send it.
What this paper rests on
You
Check you count as an overseas Pakistani under this Act: a person of Pakistani origin settled abroad, for good or for now.
s2(k), Punjab Overseas Pakistanis Commission Act 2021, read .
The text says
“Overseas Pakistani” means a person of Pakistani origin who is either permanently or temporarily settled outside Pakistan
You
Check the office you complain about is a Government Agency: a Punjab department, a local government, or a body the government owns or controls.
s2(h), Punjab Overseas Pakistanis Commission Act 2021, read .
The text says
“Government Agency” means a department, attached department or special institution of the Government, a local government, or a body corporate owned or controlled by the Government or a local government;
You
If you have a court case on the same matter, speak to a lawyer first. No court will hear a case on a complaint the Commission is inquiring into.
s17, Punjab Overseas Pakistanis Commission Act 2021, read .
The text says
No court shall entertain a suit, application or other proceeding in respect of a complaint under inquiry with the Commission, Commissioner or a Committee.
Punjab Overseas Pakistanis Commission
File your complaint on the Commission's online complaint portal from anywhere, or at its helpdesk at 1-Club Road, GOR-I, Lahore. The portal asks you to register and sign in, then add the complaint and attach your papers. Keep the complaint ID it gives you to track progress. The Commission's pages name no fee.
Redressal Process, modes of complaint, Punjab Overseas Pakistanis Commission, Redressal Process, read .
The text says
Overseas Pakistanis can lodge their complaints to OPC through any one of two modes: OPC Complaint Portal, from anywhere in the world. OPC Helpdesk established in OPC office at 1- Club Road, GOR-I, Lahore
You
Send only true papers. A complaint on fake or forged papers can mean jail of up to six months, a fine of up to one million rupees, or both.
s14(1), Punjab Overseas Pakistanis Commission Act 2021, read .
The text says
If a person lodges a complaint based on fake or forged information or tempered documents, he shall be liable to simple imprisonment which may extend to six months or fine which may extend to one million rupees or both.

