Routes
Pick what is happening to you. Each route is a path of steps: the office, what to do there, the papers, and the section of law each step rests on.
1. I am buying
2. I am selling
3. I have inherited
4. Someone has taken my property
Every route
Confirmed steps quote the text they rest on. A step we could not confirm is marked, with what is still open.
| Route | For you if | Steps | Confirmed |
|---|---|---|---|
| Civil suit for possessionAll Pakistan | You want a civil court to give your property back, and no special court applies to you. | 7 | 6 of 7 |
| Illegal dispossession complaintAll Pakistan | Someone entered your property to take, control or occupy it without lawful authority. | 11 | 9 of 11 |
| Inheritance through the courtAll Pakistan | The heirs disagree, an heir is a minor, NADRA declined your application, or the property is outside Islamabad and Punjab. | 7 | 4 of 7 |
| Inheritance through NADRA, IslamabadIslamabad | A relative died leaving property, the heirs agree on who they are, and none is a minor. | 10 | 9 of 10 |
| Inheritance through NADRA, PunjabPunjab | A relative died leaving property, the heirs agree on who they are, and none is a minor. | 10 | 9 of 10 |
| Complaint to the Punjab Overseas Pakistanis CommissionPunjab | You live abroad and a Punjab government office, such as a development authority, revenue office or local government, is holding up your property matter. | 8 | 8 of 8 |
| Plot checklist before you buy or payChecklist, All Pakistan | You are buying a plot or house, or want to check one, before you pay or sign. | 8 | 6 of 8 |
| Power of attorney from abroad: give it narrow, cancel it safelyAll Pakistan | You need someone in Pakistan to act for you on property, or you want to cancel a power you gave. | 16 | 14 of 16 |
| Complaint to the Punjab Property TribunalPunjab | You are the lawful owner of property in Punjab, and someone got or keeps it without lawful authority, or by fraud, forgery or force, or you fear they will. | 9 | 8 of 9 |
| Sending the money from a property sale abroadAll Pakistan | You live abroad, you are selling a house, flat or plot in Pakistan, or you inherited a share of one, and you want the money in your account abroad. | 9 | 7 of 9 |
| Overseas special court, Islamabad (Act of 2024)Islamabad | You are an overseas Pakistani and someone holds or controls your property in Islamabad unlawfully, or you have any case over it. | 11 | 9 of 11 |
| Overseas special court, Punjab (Act of 2025)Punjab | You are an overseas Pakistani and someone holds or controls your property in Punjab unlawfully, or you have any case over it. | 13 | 11 of 13 |
Official doors
13 official pages we opened ourselves, grouped by the body that runs them. What each one asks for is as its own page states it. Each opens in a new tab.
Punjab Overseas Pakistanis Commission
The official page: Redressal Process (opens in a new tab)
- What you can do there
- Read how the Commission takes a complaint, checks it and refers it to a district committee or department.
- What it asks for
- Public page. It names two ways to complain: the online portal from anywhere, or the helpdesk at 1 Club Road, GOR-I, Lahore.
Opened
Used at Complaint to the Punjab Overseas Pakistanis Commission, Punjab Overseas Pakistanis Commission
Do this online: Punjab Overseas Pakistanis Complaint Portal (opens in a new tab)
- What you can do there
- Register, file a complaint to the Commission and follow it.
- What it asks for
- Sign-in with a username, password and a picture check (CAPTCHA). New users register first. We stopped at the sign-in page.
Opened
Used at Complaint to the Punjab Overseas Pakistanis Commission, Punjab Overseas Pakistanis Commission
Overseas Pakistanis Foundation
The official page: Complaint Cell (opens in a new tab)
- What you can do there
- Read how to complain to the Foundation by email, its online system, its head office, a mission or the Citizen's Portal.
- What it asks for
- Public page. A complaint needs your CNIC, passport, visa or OPF card, proof, contact details and a focal person in Pakistan. It says the Foundation charges no fee.
Opened
Used at Not tied to one of our steps. Useful when a step stalls.
Do this online: OPF Online Complaint Management System (opens in a new tab)
- What you can do there
- Register, file a complaint to the Foundation and follow it.
- What it asks for
- Sign-in with a username, password and a picture check (CAPTCHA). New users register first. The page says the service is free. We stopped at the sign-in page.
Opened
Used at Not tied to one of our steps. Useful when a step stalls.
Prime Minister's Delivery Unit
Do this online: Pakistan Citizen's Portal (opens in a new tab)
- What you can do there
- Sign in or register to send a complaint to a government office.
- What it asks for
- Sign-in page for registered and new members. We stopped there.
Opened
Used at Not tied to one of our steps. Useful when a step stalls.
Wafaqi Mohtasib (Federal Ombudsman)
The official page: Grievance Commissioner for Overseas Pakistanis (opens in a new tab)
- What you can do there
- Read how to complain about a federal government agency, with no lawyer and no fee.
- What it asks for
- Public page. It covers federal agencies only. Helpline 1055, or 0092 51 9213886 and 0092 51 9213887 from abroad.
Opened
Used at Not tied to one of our steps. Useful when a step stalls.
The official page: Online complaint (opens in a new tab)
- What you can do there
- File a complaint to the Federal Ombudsman online.
- What it asks for
- You verify with a one-time code sent to a mobile number or email first. The page says a valid mobile number is mandatory. We did not start the form.
Opened
Used at Not tied to one of our steps. Useful when a step stalls.
National Database and Registration Authority
The official page: Succession Certificate (opens in a new tab)
- What you can do there
- Read who can get a NADRA succession certificate, the papers, the fee and how long it takes.
- What it asks for
- Public page. One legal heir must visit a NADRA site in Pakistan in person, with the papers listed, including the heirs' CNIC copies.
Opened
Used at Inheritance through NADRA, Islamabad, NADRA; Inheritance through NADRA, Islamabad, NADRA; Inheritance through NADRA, Punjab, NADRA; Inheritance through NADRA, Punjab, NADRA
Do this online: Digital Power of Attorney (opens in a new tab)
- What you can do there
- Apply from abroad for a power of attorney attested online, with a video interview, even where there is no mission.
- What it asks for
- You make an account with your email and confirm it by a one-time code. You need a CNIC, NICOP or POC, two witnesses' fingerprints and a card to pay. Apply Now leads to a NADRA sign-in, where we stopped.
Opened
Used at Power of attorney from abroad: give it narrow, cancel it safely, Pakistani mission
The official page: Application Fee (opens in a new tab)
- What you can do there
- See the fee for a digital power of attorney by number of executors.
- What it asks for
- Public page.
Opened
Used at Power of attorney from abroad: give it narrow, cancel it safely, Pakistani mission
Ministry of Foreign Affairs
The official page: Attestation of Documents (opens in a new tab)
- What you can do there
- Read how the Ministry attests a power of attorney made abroad, once the mission has attested it.
- What it asks for
- Public page. Your attorney in Pakistan goes in person with the original CNIC.
Opened
Used at Power of attorney from abroad: give it narrow, cancel it safely, Ministry of Foreign Affairs
State Bank of Pakistan
The official page: Foreign Exchange Manual (opens in a new tab)
- What you can do there
- Read the State Bank's rules for banks on sending money abroad, chapter by chapter.
- What it asks for
- Public page with each chapter as a PDF.
Opened
Used at Sending the money from a property sale abroad, You; Sending the money from a property sale abroad, The buyer and your bank; Sending the money from a property sale abroad, You and the valuer; Sending the money from a property sale abroad, Your bank; Sending the money from a property sale abroad, Your bank; Sending the money from a property sale abroad, Your bank, then the State Bank
The official page: Roshan Digital Accounts (opens in a new tab)
- What you can do there
- Read what a Roshan Digital Account is, who can open one and which banks offer it.
- What it asks for
- Public page. Accounts are opened online with a participating bank. It lists a Pakistani passport, NICOP, POC or NIC for non-residents.
Opened
Used at Sending the money from a property sale abroad, Your bank
What each Pakistani mission says about attesting it, country by country